1.  Introduction

These Terms and Conditions of Use (“Terms”) govern your access to and use of the website located at www.hoopcyber.com (the “Website”), which is owned and operated by HOOP Cyber Ltd (“HOOP Cyber”, “we”, “us”, or “our”). HOOP Cyber is a cyber data engineering consultancy, now part of the FSP group, providing data-driven security operations solutions to organisations worldwide.

By accessing or using this Website, you agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must cease using the Website immediately. These Terms apply to all visitors, users, and others who access the Website.

We reserve the right to amend these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of those changes. We therefore encourage you to review this page periodically.

2.  About HOOP Cyber

HOOP Cyber Ltd is registered in England and Wales. Our primary areas of expertise include Security Operations (SecOps) architecture modernisation, SIEM deployment and optimisation, Amazon Security Lake services, data source mapping, cost optimisation services, and security maturity assessment. We partner closely with Amazon Web Services (AWS) and CrowdStrike to deliver cutting-edge security solutions to our clients.

HOOP Cyber operates as part of the FSP group of companies. References to “HOOP Cyber” throughout these Terms include all relevant associated entities within the FSP group where applicable.

3.  Acceptable Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website. Prohibited behaviour includes, but is not limited to:

• Using the Website in any manner that could disable, overburden, damage, or impair it, or interfere with any other party’s use of the Website.
• Transmitting any material that is defamatory, offensive, or otherwise objectionable.
• Attempting to gain unauthorised access to any part of the Website, the server on which it is stored, or any server, computer, or database connected to the Website.
• Conducting or facilitating any attack on the Website, including a denial-of-service attack or distributed denial-of-service attack.
• Using automated tools, bots, scrapers, or other means to access, harvest, or collect information from the Website without our express written consent.
• Transmitting any unsolicited or unauthorised advertising or promotional material.
• Knowingly transmitting data, sending or uploading any material that contains viruses, Trojans, worms, spyware, adware, or any other harmful programs or code designed to adversely affect the operation of any computer software or hardware.

Any breach of acceptable use may result in the immediate suspension of your access to the Website and may be reported to the relevant law enforcement authorities.

4.  Intellectual Property Rights

All content published and made available on this Website, including but not limited to text, graphics, logos, icons, images, datasheets, downloadable resources, and the overall compilation of the Website, is the property of HOOP Cyber Ltd or its content suppliers and is protected by applicable intellectual property laws, including UK copyright law.

You may access and use the content on this Website for your own personal and non-commercial use only, provided that you keep all copyright and proprietary notices intact. You must not copy, reproduce, republish, download, post, broadcast, transmit, or otherwise use the content on the Website for commercial purposes without obtaining a licence from us or our licensors to do so.

The HOOP Cyber name, FSP name, associated logos, and product names including “HOOP Lake” are trade marks of HOOP Cyber Ltd and/or FSP. Nothing on the Website grants any licence or right to use these trade marks.

Third-party trade marks, logos, and service names referenced on the Website, including those of Amazon Web Services (AWS) and CrowdStrike, remain the property of their respective owners and are used for identification purposes only. Nothing in these Terms grants any rights in respect of those third-party marks.

5.  Third-Party Links and Resources

The Website may contain links to third-party websites, social media platforms (including LinkedIn), and other external resources. These links are provided for your information and convenience only. We have no control over the content of those websites and accept no responsibility for them, including any loss or damage that may arise from your use of them.

The inclusion of any link does not imply endorsement by HOOP Cyber of the linked site or any association with its operators. You should review the terms and conditions and privacy policies of any third-party websites that you visit.

6.  Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis without any warranties of any kind, whether express or implied. To the fullest extent permitted by law, HOOP Cyber disclaims all representations and warranties, including but not limited to:

• That the Website will be uninterrupted, timely, secure, or error-free.
• That any information or content on the Website is accurate, complete, reliable, or up to date.
• That the Website is free from viruses or other harmful components.
• That defects in the Website will be corrected.
• That the Website or the servers that make it available are free of viruses or other harmful components.

Nothing in these Terms affects your statutory rights as a consumer under applicable UK law.

7.  Limitation of Liability

To the fullest extent permitted by applicable law, HOOP Cyber Ltd and its directors, employees, agents, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damages arising out of or in connection with your access to, or use of, or inability to access or use, the Website or any content contained therein.

This includes, without limitation, any loss of profits, loss of business, loss of data, loss of goodwill, loss of anticipated savings, or any other economic or consequential loss. This limitation applies regardless of whether such loss was foreseeable or whether we had been advised of its possibility.

Nothing in these Terms excludes or limits HOOP Cyber’s liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

8.  Cybersecurity Information and Content

The Website contains information relating to cybersecurity, security operations, data engineering, and related technology topics. This content is provided for general informational and educational purposes only and does not constitute professional security advice, consultancy, or services. The content reflects the views and expertise of HOOP Cyber at the time of publication and may not be current at the time of your access.

Whilst HOOP Cyber endeavours to ensure that all information on the Website is accurate and up to date, we make no representation or warranty regarding its completeness or accuracy. You should not act upon any information on the Website without first seeking appropriate professional advice tailored to your specific circumstances.

Any datasheets, white papers, or other resources made available for download on the Website remain the intellectual property of HOOP Cyber Ltd and are provided solely for your personal, non-commercial reference. You must not redistribute, resell, or sub-licence such materials without prior written consent from HOOP Cyber.

9.  Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference and available at www.hoopcyber.com/privacy-policy. The Privacy Policy sets out how HOOP Cyber collects, uses, and protects any personal data that you provide to us or that we collect through your use of the Website, including through the use of cookies, log files, and analytics tools.

HOOP Cyber is committed to complying with its obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

10.  Cookies

The Website uses cookies and similar tracking technologies to improve your browsing experience, analyse usage patterns, and assist with site administration. By continuing to use the Website without adjusting your browser settings, you are agreeing to our use of cookies in accordance with our Privacy Policy.

We use Google Analytics to help us understand how visitors engage with the Website. This service may use cookies and pixels to collect non-personally identifiable information about your use of the Website. You may opt out of Google Analytics tracking at any time by visiting the Google Analytics Opt-Out page and installing the relevant browser add-on. Further information about managing cookies can be found in your browser settings or at www.allaboutcookies.org.

11.  User Submissions and Contact Forms

If you submit any information to us via the Website’s contact form, including your name, email address, or enquiry details, you agree that HOOP Cyber may use this information to respond to your enquiry and, where you have consented, to send you relevant communications about our services. Any personal data submitted will be handled in accordance with our Privacy Policy.

You warrant that any information you submit is accurate and not misleading, and that you have the right to submit such information. You must not use the Website’s contact facilities to transmit any commercial or unsolicited communications, or to harass or harm others.

12.  Website Availability and Maintenance

Whilst HOOP Cyber endeavours to maintain the availability of the Website, we do not guarantee that it will be available at all times, nor that it will be free from errors, interruptions, or delays. We reserve the right to suspend, withdraw, or restrict access to all or part of the Website for operational, technical, or business reasons, with or without notice.

We may update, amend, or modify the content of the Website at any time without prior notice. We are not obligated to update any information on the Website, and no representation is made that the information provided will remain current.

13.  Careers and Recruitment Information

The Website includes a careers section where HOOP Cyber may advertise job opportunities. Any information you submit in connection with a job application will be handled in accordance with our Privacy Policy and applicable data protection legislation. We do not accept unsolicited approaches from recruitment agencies unless we have an established agency agreement in place.

Job descriptions and role requirements are provided for information purposes and may be subject to change. Posting of a vacancy does not constitute a guarantee of employment or an offer of a contract of employment.

14.  Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter, save that HOOP Cyber reserves the right to bring proceedings in any jurisdiction where a breach of these Terms has occurred or is occurring.

15.  Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of these Terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.

16.  Entire Agreement

These Terms, together with our Privacy Policy and any other policies published on the Website, constitute the entire agreement between you and HOOP Cyber in relation to your use of the Website. They supersede all previous agreements, representations, and understandings between us.

No failure or delay by HOOP Cyber in exercising any right or remedy provided under these Terms or by law shall constitute a waiver of that right or remedy or prevent or restrict its further exercise.

17.  Contact Information

If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact us using the details below:

HOOP Cyber Ltd

Website: www.hoopcyber.com/contact

LinkedIn: linkedin.com/company/hoop-cyber-ltd

Registered in England and Wales.